Privacy Policy

Effective Date: November 10, 2025

This Privacy Policy outlines how Villa Flor de Cabrera (“we,” “us,” or “our”) collects, uses, protects, and discloses your personal information when you access our website and use our auction services. We are dedicated to safeguarding your personal information and handling it responsibly. By using our website and services, you consent to the data practices described in this policy.​

Information We Collect

We may collect various types of information, including personally identifiable information, to provide and improve our services. The categories of information we may collect include:​

  • Personal Identification Information: Your name, email address, phone number, and physical address.​

  • Professional and Financial Information: This includes information you provide for credit or valuation purposes, banking details, and credit card numbers for transaction processing.​

  • Sensitive Personal Information: We may collect government-issued identification numbers (like a Social Security number), login credentials for your account, and precise geolocation data. We process this information only for purposes expressly permitted under applicable law.​

  • Log and Usage Data: Information your browser sends automatically, such as your computer’s Internet Protocol (IP) address, browser type, the pages you visit on our site, and the time and date of your visit.​

  • Inferences and Preferences: We may make assessments of the types of properties or luxury assets in which you may have an interest.​

  • Audio and Video Information: This may include recordings of client service calls or auctions.​

How We Use Your Information

Your personal information is used solely to provide and enhance the services you request. These purposes include:​

  • Verifying your identity and eligibility to participate in auctions, including Know Your Customer (KYC) and Anti-Money Laundering (AML) screenings.​

  • Processing payments and coordinating transactions.​

  • Communicating with you regarding our services, auctions, and your account.​

  • Improving our website, services, and your user experience.​

  • Complying with legal obligations, responding to legal processes, and protecting our rights and property.​

Data Sharing and Disclosure

We do not sell your personal information to outside parties for their own marketing purposes without your consent. We may share your information with the following parties:​

  • Business Affiliates and Service Providers: Third-party vendors who work on our behalf to provide services, such as payment processors, identity verification services, and transaction coordinators.​

  • Government and Law Enforcement: We may disclose your information to government or law enforcement officials if we believe it is necessary to comply with the law or a legal process, such as a subpoena.​

  • Third Parties in a Transaction: To protect the rights and property of our company or a third party, and to ensure the safety of the public.​

Your Rights Under the CCPA

For residents of California, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information. These rights include:​

  • The Right to Know: You have the right to know what personal information we collect, use, and disclose.​

  • The Right to Delete: You can request the deletion of your personal information that we have collected, subject to certain exceptions.​

  • The Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information.​

  • The Right to Correct: You may ask us to correct any inaccurate personal information we hold about you.​

  • The Right to Limit Use of Sensitive Personal Information: You can direct us to limit the use of your sensitive personal information to specific purposes permitted by law.​

  • The Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.​

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent, as required by the Children’s Online Privacy Protection Act (COPPA).​

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at admin@flordecabrera.com.